Jon Cornwell
Engineering Executive Scaling Digital Products, Platforms and Technical Organizations
Product and platform engineering leader with experience across digital commerce, customer identity, account management, mobile and web applications, enterprise architecture, and shared engineering platforms.
Currently lead an approximately 40-person engineering organization responsible for high-scale customer purchase experiences used by millions of customers. I combine hands-on technical depth with architecture leadership, organizational development, platform modernization, and reliable engineering execution.
Executive Profile
I lead engineering organizations responsible for critical customer experiences across web and native applications.
My background spans digital commerce, identity and authentication, enrollment and activation, account management, customer settings, search, support, notifications, enterprise architecture, and platform engineering.
I am most effective in environments that need to scale engineering leadership, modernize customer-facing platforms, improve technical execution, strengthen production reliability, and develop leaders capable of running complex organizations independently.
I remain technically engaged through architecture reviews, system design, incident response, and hands-on coding, while also leading people, budgets, vendors, and engineering strategy.
Selected Impact
Reduced the size of a major buyflow micro-frontend by approximately 50%, improving performance and maintainability.
Helped establish feature-toggle patterns that enabled safer production deployments and reduced release risk.
Played a major leadership role in retiring a Xamarin application and consolidating web and native development around a shared codebase.
Implemented SSO integration supporting login, enrollment, activation, account management, and customer settings.
Built and developed engineering organizations across identity, search, support, notifications, architecture, platform, and digital commerce.
Developed engineers and managers into Dev Lead, Principal Engineer, Senior Manager, and Director-level roles.
Led customer-facing platforms supporting millions of users and transactions in a privacy-sensitive environment.
Built teams from scratch and developed successor leaders capable of independently running critical engineering domains.
Career Progression
Charter Communications
Director, Buyflow Engineering
Lead an approximately 40-person engineering organization responsible for high-scale customer purchase experiences across web and native applications. Own engineering execution, architecture, production response, technical design, organizational development, vendor relationships, and multiple operating budgets. Lead a structure that includes a Senior Manager, Principal Engineers, senior technical leaders, and engineering teams.
- Lead engineering for revenue-critical customer journeys serving millions of customers and transactions.
- Reduced the size of a major buyflow micro-frontend by approximately 50%.
- Helped establish feature-toggle standards for safer production deployments.
- Played a major leadership role in retiring Xamarin and consolidating web and native development around a shared codebase.
- Continue to participate in architecture reviews, incident response, system design, coding, and technical decision-making.
- Develop technical and people leaders into expanded organizational roles.
Interim Senior Manager, Platform Engineering
Led shared platform responsibilities and engineering-enablement capabilities across the broader organization for approximately six months.
Focus: Shared platforms · Engineering patterns · Technical enablement · Platform reliability · Organizational alignment
Interim Senior Manager, Architecture
Led architecture responsibilities and cross-team technical direction for approximately six months.
Focus: Architecture review · Enterprise technical direction · Shared patterns · Modernization · Cross-organizational decision-making
Senior Manager, Enrollment, Activation, Search, Support and Notifications
Led engineering teams responsible for login, identity, account management, settings, enrollment, search, customer support, and notifications. Expanded the organization by absorbing additional teams after successfully developing strong leaders within the original group.
Development Lead, Enrollment and Activation
Led technical delivery for the enrollment and activation team. Implemented SSO integration and contributed to login, account management, customer settings, and account 1activation-related customer journeys.
Leadership and Technical Expertise
Executive and Leadership Capabilities
- Product Engineering
- Platform Engineering
- Enterprise Architecture
- Digital Commerce
- Customer Experience
- Organizational Design
- Engineering Strategy
- Leadership Development
- Technical Transformation
- Vendor Management
- Production Operations
- Privacy-Sensitive Systems
- Large-Scale Transactional Platforms
Technical Depth
- Web and Native Applications
- Identity and SSO
- Micro-frontends
- Feature Management and Feature Toggles
- CI/CD
- Production Reliability
- Incident Response
- System Design
- Architecture Reviews
- JavaScript
- TypeScript
- React
- React Native
- Angular
- Java
- REST APIs
- Accessibility Compliance
Earlier Experience
Elevated Software
Senior Developer · 2017–2020
Built airport passenger-processing, self-service bag-tagging, automated gate, administrative, and API-driven systems deployed in major US airports. Relevant technologies included JavaScript, TypeScript, Angular, React, Java, Redux, and REST APIs.
Blndspt
Full Stack Engineer and Development Lead · 2016–2020
Led accessibility remediation and application modernization work for major consumer, financial-services, point-of-sale, and mobile platforms. Worked on ADA and Section 508 compliance, AngularJS modernization, React, React Native, Angular, Java, GWT, and JSP.
Earlier Engineering Experience
Earlier roles included mobile, web, financial-services, hardware-integrated, and internal enterprise application development across consulting and product environments. Experience included Ruby on Rails, MEAN-stack applications, Cordova, Ionic, AngularJS, PHP, Linux server deployment, Raspberry Pi, Arduino, MongoDB, SEO, and website usability.
Education
Metropolitan State University of Denver
Bachelor of Science in Computer Science
Minor in Mathematics
Founded and led the university computer club.
Let's Connect
I am open to conversations regarding Senior Director, Vice President of Engineering, Head of Digital or Platform Engineering, and selected CTO opportunities.
I am particularly interested in organizations that need to scale engineering leadership, modernize digital platforms, improve customer experiences, and build strong technical organizations.